hida

Overview of Technical Architecture

Architecture Notes:

  • User from mobile on Google Assistant invokes Customer channel.
  • Requests from user is first sent to the Google Assistant server and then forwarded to the Channel Server.
  • Request from the Channel Server is forwarded to hida server which
    • processes the request
    • gets the relevant content from the Channel Server
    • renders the content in required format
    • send rendered content to the Channel Server
  • Channel Server returns rendered content to the User Mobile

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